How do I access the Customer Area?
Click on Customer Area and enter your email and password. If you don't have an account, contact us to request registration.
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Catalog & Customer Area
Who can register?
Professionals in the Horeca sector with a valid NIPC: restaurants, hotels, cafes, pastry shops, canteens, among others. Registration subject to approval.
What can I do in the Customer Area?
View professional prices, place orders online, check history, download PDF invoices and manage delivery preferences.
Do prices include VAT?
In the Customer Area you can choose to see with or without VAT. Higher-value equipment is available upon request.
How do I place an order online?
Access the Customer Area, add products to the cart, confirm quantities, choose delivery date and confirm. You will receive a confirmation email.
What are the payment methods?
Bank transfer, cash on delivery (cash or ATM) or commercial credit for customers with an approved account.
Store and Location
Where is your store located?
On the island of Faial, our store is located at Rua do Cantinho N.º1 Flamengos 9900-401. Less than 10 minutes from the city of Horta.
On the island of Pico, our store is located at Aruamento da Zona Industrial da Madalena 9950-334. Just 3 minutes from the center of Madalena village.
What are the opening hours?
Monday to Friday: 09:00 – 13:00 | 2pm – 6pm.
Saturday, Sunday and Public Holidays: Closed.
Urgent technical assistance available 24/7.
Do you deliver to Pico Island?
Yes! Regular deliveries throughout the island of Pico — Madalena, Lajes and São Roque. Contact us to find out the delivery days in your area.
How can I contact you?
Telephone: +351 292 948 361 (Faial) | +351 292 622 368 (Pico)
Email: geral@josealbertotavares.pt
Or use the contact form.
Products and Services
What types of equipment do you sell?
Industrial kitchen: Stoves, ovens, fryers, modular kitchens and stainless steel furniture.
Cafeteria: Professional coffee machines, grinders, accessories for espresso and hot drinks.
Conservation: Refrigerators, freezers, displays and refrigeration chambers.
Utensils and crockery: Durable cutlery, glasses, plates and accessories for daily service.
Hotel equipment: Industrial laundry facilities, airfryers, vacuum machines and room solutions.
Comfort: Molaflex mattresses and systems for hotels and accommodation.
Do you install the equipment?
Yes! Professional installation, functional test, basic training and initial configuration. In many cases, installation is included in the price.
Do you have a technical assistance service?
Yes! Scheduled preventive maintenance, repairs with original parts and 24/7 assistance for contract customers. Learn more.
Do you do free estimates?
Yes, all quotes are free and without obligation. For larger projects, we do site visits free of charge. Order yours now.
Do you sell to individuals?
Our focus is the professional sector, but in the store we sell wines, household appliances, kitchen utensils and food products to the general public.
Didn't find the answer you were looking for?
Our team is available to answer all your questions.